01Journey & opt-in planning
We document audience permission, message purpose, entry points, response ownership and opt-out handling.
You receive: Journey and opt-in plan
WhatsApp Marketing
Make WhatsApp a useful part of your customer experience
Connect opted-in customer conversations with a clear response and follow-up process. We plan WhatsApp Business API workflows, templates, routing, and integrations around your business needs and the platform's requirements.
- 5.0 on Google
- 450+ projects delivered
- Patna · Muzaffarpur · Gurugram
01 / Why it matters
Customers already message you. The question is what happens next.
WhatsApp marketing is permission-based messaging: clear opt-ins, useful updates and conversations that reach the right person on your team. Run from a shared phone, it quickly becomes missed enquiries and unanswered follow-ups.
We plan the journeys, set up the Business API and templates within the platform's rules, and connect conversations to your systems with a clear hand-off to people.
Sounds familiar?
These are the moments businesses usually call us.
- Enquiries arrive on WhatsApp, but nobody owns the reply.
- You want to follow up with interested customers without spamming everyone.
- Conversations live on one phone and never reach your CRM.
- Your team has outgrown a shared WhatsApp Business app.
02 / What’s included
Everything WhatsApp needs to work for your team.
Each area ends with a practical deliverable you keep. Your proposal confirms the provider, journeys and integrations in scope.
02Business API setup
We support account setup with your chosen provider and connect the number to your workflows.
You receive: Configured Business API account
03Message templates
We prepare templates for platform review. Approval remains the platform's decision.
You receive: Submitted template set
04Automated journeys
We build scoped welcome, qualification, order and support flows with a clear route to a person.
You receive: Live automated flows
05Routing & CRM integration
We map customer records, ownership and conversation status between WhatsApp and your systems.
You receive: Routing and integration logic
06Testing & reporting
We check sample journeys, failure paths, delivery signals and response handling before scaling.
You receive: Test log and reports
03 / Process
Three clear stages. Tested before it scales.
You approve every journey and template, and nothing is sent to contacts without permission.
- 01
Conversation audit
We map use cases, consent, audiences, templates, systems and customer service requirements.
Your input: Business-account access, permission records and your main message use cases.
- 02
Configure & connect
API, journeys, integrations, routing, templates and tracking are built and tested.
Your input: Provider details if you have one, plus your CRM requirements.
- 03
Launch & improve
Delivery, response handling and customer feedback guide ongoing adjustments.
Your input: A named team member for hand-offs and feedback on real conversations.
04 / Our work
What clients say about working with us.
What clients say
5.0 on Google reviews“Very experienced team in digital marketing, I had taken multiple services from them and I'm completely satisfied with their services.”
“DCampaign Digital is very experienced and expert team. They provide various strategy and latest trend for my business.”
“Best services provider ever, They properly guide about digital marketing services and analyze according to the business need.”
05 / Ways to work
Start where your WhatsApp use is today.
Each option is scoped to your goals and quoted in writing after a free consultation. Platform and provider charges are separate.
WhatsApp Setup
Businesses moving from a shared phone to the WhatsApp Business API.
- Journey and opt-in plan
- Business API setup support
- Core message templates
- Testing and handover
Connected WhatsApp Journeys
Teams that want automated flows, routing and CRM connections working together.
- Automated journeys
- Routing and human hand-off
- CRM or website integration
- Testing and reporting
Managed Campaigns
Businesses with opted-in audiences that want ongoing, permission-based updates.
- Campaign planning
- Template preparation
- Audience segmentation
- Regular reviews
06 / FAQ
WhatsApp marketing questions, answered.
Understand the engagement before you commit to a project.
Have a different question?
Can we send messages to any phone number?
No. Audience permissions and platform messaging rules must be respected. We plan legitimate opt-in and opt-out handling and do not use purchased contacts or unsolicited bulk messaging.
Are API and messaging charges included?
Provider subscriptions and platform usage charges are separate unless explicitly included in the proposal.
Will every message template be approved?
No. Approval and delivery decisions belong to the platform. We prepare and test the agreed templates within its requirements.
Do we need the WhatsApp Business API?
Not always. The Business app suits small volumes handled by one person. The API makes sense when several people share conversations or you need automation and integrations. We recommend based on your volume and use cases.
Can automated flows hand over to a person?
Yes, and they should. Every automated journey includes a clear route for exceptions and conversations that need your staff.
How much does WhatsApp marketing cost?
It depends on the number of journeys, integrations and whether campaigns are managed ongoing. Platform and provider charges are separate. After a consultation we share a written proposal so you know exactly what is included.
Free consultation
Let’s talk about your WhatsApp setup.
Tell us how customers contact you today. There is no obligation to continue after the call.
What happens next
- 01We read your message and review how you use WhatsApp today.
- 02We arrange a short call to understand your use cases.
- 03You receive a written proposal with scope and fee.
Services that work well with WhatsApp marketing
→
CRM Development
Connect conversations with customer records.
→
AI Sales Agent
Automate qualification and follow-up.
→
Performance Marketing
Bring more high-intent conversations from ads.
→
Email Marketing
Pair WhatsApp with consented email journeys.